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Shipping & Returns

RETURNS

Ordered a wrong kit or just change your mind and not want it anymore? As long as the kit is still unopened, you may return it (at your cost) for a refund. Your refund is based on the price you paid for the kit less our 5% admin fee. Please return with your sales docket as proof of purchase otherwise we cannot process your refund. All returns must be made within 2 weeks of purchase.

OVERSEAS SHIPPING

Please INSPECT your package upon arrival. If a shipment arrives at your door with apparent shipping damage, please refuse the delivery. If you have already accepted delivery and then find shipping damage, keep the box and packing material and contact your Post Office immediately. If you attempt to return the merchandise yourself, you will jeopardize your chances of making a claim, and you may not receive credit for the return. If you find missing or damaged parts in a new, currently available kit, contact the MANUFACTURER, they will replace the part(s). DISCONTINUED KITS ARE NOT GUARANTEED. As they are no longer made, we cannot replace parts for you; you buy them AT YOUR OWN RISK. *We carry proof of dispatch, If you think your country requires insurance for safe arrival, please LET US KNOW (optional extra).

Our international postage charges are based on the size and weight of the package(s).

*Freight is mostly sent by Air unless requested otherwise. We have provided the "Universal Currency Converter" for your convenience as a guide only.

DOMESTIC SHIPPING

We can transfer stock to Hobby HQ in Keon Park (Victoria). Let us know if you want to pick up, otherwise all Australian orders are sent out using Australia Post.

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